Objectives

My Sensay is a startup backed by public & private funds which aims to facilitate the access to CPF learning tracks in France. VO2 was selected to transform their business and market vision into a full end to end B2B / B2C platform, which revolutionize the discussions between trainers and trainees.

Context &

Challenges

Collaborate with Sensay to understand and challenge their requirements and design a platform that facilitates the connection between trainers and students. Address challenges such as creating a user-friendly interface, optimizing user flows, and adapting to market opportunities.

Methodology

Conducted service design workshops to dive into each user flow and gain a deep understanding of My Sensay requirements. Organized workshops to define a UX and shape the platform's features. Developed the initial MVP version and continuously improve the platform to align with ever evolving market opportunities.

Deliverables

• Service design & digital branding
• UX / UI & MVP definition
• Strong search and recommendation engine
• Calendars & bookings features
• Integrated 1 to 1 video calls